Repair or replace: how we actually decide

When a water heater stops keeping up, the first question is whether it is worth fixing. We start by reading the unit, not by quoting a new one. A bad thermostat, a burned-out heating element, a failed thermocouple, or a leaking temperature and pressure valve are all repairs, and on a heater that is still in decent shape we fix the part and move on.
Replacement is the honest answer when the tank itself has gone. Once a unit is roughly ten years old, or the tank is corroded, rusting at the seams, or leaking from the body rather than a fitting, no part will save it. A tank leak only gets worse, so we will tell you straight when you are spending good money on a heater that is already finished.
We would rather replace a small inexpensive part than sell you a new tank you do not need yet. We would also rather tell you a fifteen-year-old heater is on borrowed time than patch it twice in one winter. Either way you get the reasoning, not just the bill, and you decide with the full picture in front of you.






